Project Scope

  • Redesign boarding pass for easier accessibility and readability for gate agents
  • Create Apple Wallet boarding pass
  • Improve the pre-flight and in-flight experince
  • Simplify seat upgrade experience
  • Give users a simple way to connect to in-flight WiFi

Date

September 2023 - November 2023

Tools

Figma

Power Point

JetBlue has been a long-standing client of Wunderman Thompson. They came to us asking for design concepts for several areas that could be improved upon in the app. These areas included simplifying the boarding pass, improving the pre-flight and in-flight experience by being able to order food/drink and to simplify the process of ugrading a user's seat.

Figma New Feature Concepts


JetBlue Airways Corporation, stylized as jetBlue, is a United States low-cost airline headquartered in the Long Island City neighborhood of the New York City borough of Queens.

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